An accomplished, technically skilled Operational Systems Support Architect with extensive experience in design and implementation of enterprise systems monitoring across telecoms, banking and defence industries.

A confident communicator with excellent interpersonal skills and the ability to forge strong stakeholder relationships and manage customer expectations.

Enthusiatic about innovation and emerging technologies, eager to secure a Senior IT role within a dynamic forward thinking business at the forefront of the technology sector where extensive skill set can immediate value.

Possessing highly developed skills in IBM Tivoli Netcool network management systems, development methodologies, OSS/BSS systems and IT service management, adept at effectively managing and leading complex projects to achieve objectives and deliver results through innovative solutions.