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· 3.5 years of experience as a Software Engineer and as a Graduate Research Assistant. Worked as a Netcool consultant, Network Data Event monitoring & Enrichment in UNIX/LINUX Production Environment
· Experience with IBM Tivoli Netcool Omnibus, Impact, HP Sitescope and TelAlert. Worked with SQL, MS SQL for retrieving the Alert information from the Database.
· Involved in Network Monitoring, troubleshooting various Network Issues-Outages/Severity/Priority.
· Dealt with configuration of SNMP, Syslog Probes and Gateways for the Object server.
· Excellent communication skills- clear, concise, and professional
· Handled incidents, Outages, Priority (P1, P2) Issues, Incident resolution and restoration.
· Knowledge on LAN/WAN Networks, routers, Switches and Network Configuration.
· Configured the Triggers in Omnibus and the Impact policies.
· Good Understanding of communication Protocols like SNMP, TCP/IP, SSH, Telnet, etc.,
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