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With 7 years of experience in the IT field, I would like to join the project management team as an assistant which presents for me an opportunity to gain new experiences, overcome various challenges and participate in different projects. As an IT coordinator, I was responsible for monitoring the compliance of several clients and their most complex IT environment. I was in charge of the coordination of the operational teams, especially Windows, Linux and AIX administrator in order to maintain production at the expected level of security standards, support the project Manager in the implementation and creation of new processes, I was in charge of reporting and monitoring of KPIs and also preparation and creation of monthly plans for the application of security actions and security patches in order to guarantee and respect contractual commitments in close collaboration with administrators, project or account managers and last but not least customers. I was responsible for communication and negotiation with customer’s management and participation on calls on daily basis. As a process lead, I was in charge to manage the IT security processes of several customers which included the preparation, creation and planning of documents and processes related to the application of security actions. Preparing of procedures, assigning tasks and responsibilities to the appropriate teams and last but not least sending of the step-by-step checklist to various stakeholders within and outside of the team, including the GO / No GO decision on daily basis. And last but not least, I acquired the ability to react quickly and solve problems under the pressure by continuing to work well in stressful situations. Participation in various tasks and projects has allowed me to deep my experiences in coordination & management outside and inside of company, in communication and data analysis, including reporting or analyzing the KPIs.
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